Contact & Support
Questions about a template, course access, or anything else? Send us a message and we'll get back to you within one business day.
Please note: Please note: We are an educational platform and cannot provide legal advice, review your specific credit situation, or contact credit bureaus on your behalf.
Send a Message
Support Info
Response Time
Within 1 business day (Mon–Fri)
Email Support
Use the form — we'll reply to your email address
Scope of Support
Technical issues, download access, billing, and product questions only. We cannot provide legal or credit advice.
Frequently Asked Questions
Can you review my credit report and tell me what to dispute?
We are an educational platform only. We cannot review your personal credit report, provide personalized advice, or tell you what to dispute. Our guides and resources are designed to help you make those determinations yourself.
How do I access my templates after purchase?
After completing your purchase, you will receive an email with a secure download link. Check your spam folder if you don't see it within a few minutes. Links are valid for 30 days.
Are your templates guaranteed to work?
No. We do not guarantee any specific outcome. Our templates are professionally written educational tools based on FCRA-compliant language, but results depend on your specific situation and how credit bureaus respond.
Can I get a refund?
Because our products are digital downloads delivered immediately upon purchase, all sales are final. If you have a technical issue accessing your download, contact us and we'll resolve it promptly.
Do you contact credit bureaus on my behalf?
No. We are not a credit repair organization and do not contact credit bureaus, creditors, or debt collectors on your behalf. All dispute correspondence is sent by you, directly.